Kirkira takes your privacy seriously. This policy explains exactly what personal data we collect when you use kirkira.io, why we collect it, how we use it, and what rights you have over your own information. We believe you deserve to know — clearly and honestly.
Six core commitments kirkira makes to every player in Bangladesh when it comes to handling personal information.
Every piece of data transmitted between your device and kirkira's servers is protected by 256-bit SSL encryption — the same standard used by major banks. Your personal details, payment information, and account activity are never sent in plain text across the internet.
Kirkira does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account, process payments, and improve the kirkira platform. That is it — no data brokers, no advertising networks, no exceptions.
Kirkira only collects the data that is genuinely necessary to provide you with a safe, functional gaming experience. We do not collect data for the sake of it. If we do not need a piece of information to operate your account or comply with legal requirements, we do not ask for it.
Access to player data within kirkira is restricted on a need-to-know basis. Only team members who require access to your data to perform their specific job function can view it. All internal data access is logged and audited regularly by kirkira's security team.
You can request deletion of your personal data from kirkira's systems at any time by contacting support. Kirkira will process deletion requests within 30 days, subject to any legal retention obligations. Once deleted, your data cannot be recovered — so make sure you have downloaded anything you need first.
Every marketing email kirkira sends includes a one-click unsubscribe link. You can also manage your communication preferences directly in your account settings at any time. Opting out of marketing does not affect your ability to receive important account notifications like withdrawal confirmations or security alerts.
This Privacy Policy applies to kirkira.io and all services operated under the Kirkira brand ("kirkira", "we", "us", "our"). Kirkira is the data controller responsible for the personal information collected through the kirkira platform, including the website and mobile application.
Kirkira is committed to protecting the privacy of all players who use the platform, particularly those based in Bangladesh. This policy explains in plain language what data we collect, why we collect it, how we use it, who we share it with, and what rights you have. If you have any questions about this policy or how kirkira handles your data, contact us at [email protected].
By registering an account on kirkira or using any part of the kirkira platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
Kirkira collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with kirkira's services. Below is a breakdown of the categories of data we collect.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, verification process |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and server logs |
| Usage Data | Games played, bets placed, session duration, pages visited | Automatically via platform analytics |
| Communications Data | Support chat transcripts, email correspondence | When you contact kirkira support |
Kirkira does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
Kirkira uses the personal data we collect for the following purposes:
Kirkira will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
Kirkira processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Kirkira does not sell your personal data. We share your data only in the following limited circumstances:
All third parties with whom kirkira shares data are required to handle it in accordance with applicable privacy laws and kirkira's data protection standards. Kirkira does not permit third-party service providers to use your data for their own marketing purposes.
Kirkira uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use the site. Cookies are small text files stored on your device when you visit kirkira.io.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the kirkira platform. Kirkira does not use third-party advertising cookies or share cookie data with external advertising networks.
Kirkira retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our licensing obligations. Specific retention periods are as follows:
When data is no longer required, kirkira securely deletes or anonymises it in accordance with our data destruction procedures. You can request early deletion of your data by contacting support, subject to any legal retention obligations that prevent immediate deletion.
As a kirkira player, you have the following rights in relation to your personal data. To exercise any of these rights, contact kirkira support at [email protected]. Kirkira will respond to all valid requests within 30 days.
Kirkira respects your rights over your personal data. Here is what you can ask us to do — and how.
Request a copy of all personal data kirkira holds about you. We will provide this in a clear, readable format within 30 days of your request.
Ask kirkira to correct any inaccurate or incomplete personal data we hold about you. You can update most details directly in your account settings.
Request deletion of your personal data. Kirkira will comply unless we are required to retain it by law — for example, for AML compliance purposes.
Ask kirkira to pause processing of your data in certain circumstances — for example, while you contest the accuracy of data we hold about you.
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose to do so.
Object to kirkira processing your data for direct marketing at any time. You can also object to processing based on legitimate interests in certain circumstances.
Kirkira implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While kirkira takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your kirkira account and never share your login credentials with anyone. If you suspect your account has been compromised, contact kirkira support immediately at [email protected].
Kirkira is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register an account or use any kirkira service.
If kirkira becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on kirkira, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Kirkira uses age verification checks during the registration process and at the point of first withdrawal to help prevent underage access to the platform.
Kirkira may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how kirkira is protecting your data. If you continue to use the kirkira platform after a policy update, you are considered to have accepted the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to request account closure.
Minor changes — such as corrections to grammar or formatting — may be made without notice. Only changes that materially affect how your data is collected, used, or shared will trigger a formal notification to registered players.
If you have any questions, concerns, or requests relating to this Privacy Policy or how kirkira handles your personal data, please get in touch with our support team:
For data subject requests — such as access, rectification, or deletion requests — please email [email protected] with the subject line "Data Request" and include your registered email address and a description of your request. Kirkira will acknowledge your request within 5 business days and complete it within 30 days.
If you are not satisfied with how kirkira has handled your privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.